Effective Date: September 10, 2026

At Scent Degree, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our platform, explore our perfume chapters, or purchase our bespoke fragrances.

1. Information We Collect

We collect necessary information to process your orders and provide a seamless olfactory experience.

• Contact Information: Name, email address, phone number, and shipping/billing addresses.
• Order Details: Purchase history, selected fragrance chapters, and any specific bespoke scent preferences you provide.
• Payment Information: Processed securely through our third-party payment gateways (we do not store full payment card details).
• Usage Data: IP address, browser type, and metrics regarding how you navigate and interact with our digital storefront.

2. How We Use Your Information

Your data allows us to operate efficiently and refine our fragrance offerings.

• Order Fulfillment: Processing transactions, shipping your customized perfumes, and sending delivery updates.
• Customer Support: Addressing inquiries, troubleshooting issues, and managing returns.
• Experience Personalization: Suggesting new collections or specific notes based on your previous Scent Degree purchases.
• Marketing Communications: Sending updates on new chapters, exclusive promotions, and brand news (only if you have opted in).

3. Data Sharing and Third Parties

We do not sell your personal data. We share essential information only with trusted partners required to run our operations:

• Logistics Partners: Courier and shipping services delivering your orders across Pakistan and beyond.
• Payment Processors: Secure financial institutions that handle transaction processing.
• Service Providers: Platforms that host our store or manage our email distribution.

4. Cookies and Tracking

We utilize cookies to remember your shopping cart, save your site preferences, and analyze our website traffic to improve performance. You can disable cookies through your browser settings, though this may limit certain functionalities on our site.

5. Data Security

We implement standard digital and procedural security measures to protect your personal information from unauthorized access, disclosure, or alteration.

6. Your Rights

You retain control over how your data is handled.

• Access and Correction: Request to view or correct the personal information we hold about you.
• Deletion: Request the erasure of your data from our systems, subject to specific legal or operational retention requirements.
• Opt-Out: Unsubscribe from Scent Degree marketing communications at any time using the link provided in our emails.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact our team:

• Brand: Scent Degree
• Location: Rawalpindi / Islamabad, Pakistan
• Email: scentdegree@gmail.com